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FREQUENTLY ASKED QUESTIONS

I am looking for Food Safety Manager class that is required by my State to operate my restaurant/food service establishment. Am I at the right place?


Yes you are the right place. We provide online training and online examination. On successful passing of your examination you will recieve your “ServSafe Food Manager Certification". You might need to mail a copy of your certification along with an ititial application to your State health department, check with your local regulatory authority if this is required.




Is The Food Manager Class & ServSafe Examination.... Both Online?


Yes the National Food Safety Training Institute Food Manager training and ServSafe proctored examination are both online, you will need a web camera to conduct the online examination. We also offer classroom training at your location with a minimum of 12 attendees. It consist of videos, presentation and interactive question answer session. Duration of the training is approximately 8 hours and this includes the two hours to complete the proctored examination taken on computer.




What is online examination? Can I take the examination at my home or office?


Online exam are done on a computer/laptop. With online the examination you receive your results and certificate instantly.
You can take the ServSafe Food Protection Manager examination at home. A registered proctor needs to be present to administer the examination, you will need a web camera.




I can not make it to the appointment, Can I reschedule?


If you can not make it to the chosen date and time for the classroom training, online training or exams; you can reschedule them. There are no rescheduling fees.




Can I cancel my order and get a refund?


All sales are final, however you can take the online course any time. You can reschedule the examination session via Proctor U.




Do you offer any group discounts?


Yes we do. Group discounts are available for groups of 10 and above. Please call customer support at 1-888-327-3284 for further information.




What if I fail the exam?


If you fail the exam on your first attempt, you can retake the exam after 24 hours, there is a fee to retake the examination. If you fail on your second attempt you need to wait for 2 months before you can retake the exam.





I am looking for Food Safety Manager class that is required by my State to operate my restaurant/food service establishment. Am I at the right place?


Yes you are the right place. We provide online training and online examination. On successful passing of your examination you will recieve your “ServSafe Food Manager Certification". You might need to mail a copy of your certification along with an ititial application to your State health department, check with your local regulatory authority if this is required.




Is The Food Manager Class & ServSafe Examination.... Both Online?


Yes the National Food Safety Training Institute Food Manager training and ServSafe proctored examination are both online, you will need a web camera to conduct the online examination. We also offer classroom training at your location with a minimum of 12 attendees. It consist of videos, presentation and interactive question answer session. Duration of the training is approximately 8 hours and this includes the two hours to complete the proctored examination taken on computer.




What is online examination? Can I take the examination at my home or office?


Online exam are done on a computer/laptop. With online the examination you receive your results and certificate instantly.
You can take the ServSafe Food Protection Manager examination at home. A registered proctor needs to be present to administer the examination, you will need a web camera.




I can not make it to the appointment, Can I reschedule?


If you can not make it to the chosen date and time for the classroom training, online training or exams; you can reschedule them. There are no rescheduling fees.




Can I cancel my order and get a refund?


All sales are final, however you can take the online course any time. You can reschedule the examination session via Proctor U.




Do you offer any group discounts?


Yes we do. Group discounts are available for groups of 10 and above. Please call customer support at 1-888-327-3284 for further information.




What if I fail the exam?


If you fail the exam on your first attempt, you can retake the exam after 24 hours, there is a fee to retake the examination. If you fail on your second attempt you need to wait for 2 months before you can retake the exam.





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1-888-327-3284

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